Staff portal

Staff portal

Sign in to work your practice queue — callbacks, approvals, conversations, and reports for your practice only.

Approvals

    Select a task.

    Callbacks

    Patients the agent could not finish with — each one is waiting for someone to ring them back — and messages logged, including those that never reached the EMR. This is not the approval queue: nothing here needs reviewing, it needs doing.

      Conversations

      Patient conversations, newest activity first. Opening one shows the full record — the transcript with every tool call and refusal beside it. Each read is written to the audit log.

        Select a conversation.

        Memory

        Things the AI employees propose to remember about your practice. Nothing takes effect until you promote it; promoted entries shape every future draft, so read them the way you would read a new standing instruction to staff.

          Crisis

          Crisis obligations — standing duties to reach a clinician, opened before the patient saw a reply. Read-only: a duty is discharged only when a clinician acknowledges the page from their own phone, never from this screen.

            Reports

            Live health — open callbacks, crisis pages, dropped Clara/Felix conversations — and the last 24 hours as a digest. Counts and reasons only; full transcripts stay on Conversations.

            Activity

            Human actions and security refusals from the tamper-evident audit log (most recent first).